FORD SERVICING

Ford Servicing

You can expect:

  • Competitive products and services
  • A prompt and convenient appointment
  • An exact price for the agreed work
  • A time to collect your car that suits you
  • A detailed, written explanation of the invoice and work performed

Lava’s will also carry out a free FORD eCHECK. They’ll check 30 different points and provide an electronic report with an explanation of any findings. You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done.

To ensure the highest standards, Lava’s adhere to the Society of Motor Manufacturers and Traders (SMMT) Code of Practice. In addition, ours are the only Dealers whose work is subject to independent quality checks by the RAC.

Ford Motorcraft Servicing

Our service promise to you is simple: you’ll know the maximum amount you’re going to pay – no surprises or hidden extras and we will also provide you with the added reassurance of a local price match guarantee*. And because no one knows your Ford like a Ford Dealer does, you’ll have the very best people looking after your car.

Our Ford Motorcraft Service Promise to you:

– All work is carried out by trusted Ford-trained technicians using the latest diagnostic tools.

– A local price match guarantee* on servicing and repairs.

– All prices quoted by your Ford Dealer include parts, labour and VAT.

– We’ll only use Ford quality parts fitted by specialist technicians.

-Our Ford Dealer network is extensive, easy to locate and ready to help.

We would be happy to discuss your requirements further: Call 01851 702326

Important Information

Ford Motorcraft Tyres all Ford Dealer maximum prices include VAT, valve, balance, disposal and fitting

All Ford Dealer Motorcraft Maximum price servicing, MOT, tyres and repairs qualify for a local price match guarantee. If the price of any like-for-like job is found cheaper from another repairer within a 5 mile radius of the relevant participating Ford Dealer, the price will be matched. An alternative quotation must be provided by the customer either before the work has been undertaken by the Ford Dealer or within 14 days of the repair being carried out. The lower price will be matched, providing the customer can produce a written quotation for an identical job, including genuine Ford-supplied parts, from a repairer who is subscribed to the Motor Industry Code of Practice, within a 5-mile radius of the Ford Dealer. In all cases, the participating Ford Dealer reserves the right to check and validate the qualifying quotation and to refuse any claims under these conditions which they reasonably believe do not meet the eligibility conditions.

Roadside Assistance

Ford Roadside Assistance is included with a Ford Motorcraft Major or Minor Service. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service until the next Service is due. Ford Roadside Assistance applies to the serviced vehicle only.

Ford Accident Management

Ford Accident Management is provided on behalf of Ford Motor Company Limited by Motorcare Services Limited. Company Registration No – 2657470 Registered in England and Wales. Registered Office: Yarmouth House, 1300 Parkway, Solent Business Park, Whiteley, Hampshire, PO15 7AE. Motorcare Services Limited is an appointed representative of Nobilas UK Limited and Nobilas UK Limited has accepted responsibility for the provision of any Regulated Activity, as defined in section 22 of the Financial Services and Markets Act 2000, which Motorcare Services Limited may carry out from time to time.

Ford Motor Company Limited and your participating Dealer reserve the right to change, amend or withdraw the whole or part of this offer at any time.

Ford Assistance 12

Your 12 months’ Roadside Assistance is valid throughout Europe*. In an emergency, Ford Assistance 12 provides the appropriate roadside assistance in the UK and across Europe, including:

Assistance – emergency assistance at the roadside.

Vehicle recovery – if Ford Assistance can’t arrange a prompt repair, they transport you and your vehicle to the nearest Ford Authorised Repairer.

European assistance – emergency assistance in Europe.

How does it work?

If your vehicle breaks down, simply call the number provided and Ford Assistance will get someone out to you as fast as they can. If they are unable to fix the problem there and then, they can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers. If you break down in Europe and Ford Assistance are unable to fix your vehicle, they can arrange for it to be sent to one UK address (for example: home, work, or a Ford dealer).

Ford Assistance 12 is available 24 hours a day, all year round, with just one phone call, wherever you are in Europe*.

Terms & Conditions

Ford Dealer Motorcraft Maximum price Servicing available at participating Ford Dealers for Ford passenger cars and commercial vehicles with up to and including 2.5 engines and are applicable to retail customers only. Published prices include parts, labour and VAT. All Ford Dealer Motorcraft Maximum price servicing, MOT, tyres and repairs qualify for a local price match guarantee. If the price of any like-for-like job is found cheaper from another repairer within a 5 mile radius of the relevant participating Ford Dealer, the price will be matched. An alternative quotation must be provided by the customer either before the work has been undertaken by the Ford Dealer or within 14 days of the repair being carried out.

*All Ford Dealer Motorcraft Maximum price servicing, MOT, tyres and repairs qualify for a local price match guarantee. If the price of any like-for-like job is found cheaper from another repairer within a 5 mile radius of the relevant participating Ford Dealer, the price will be matched. An alternative quotation must be provided by the customer either before the work has been undertaken by the Ford Dealer or within 14 days of the repair being carried out. The lower price will be matched, providing the customer can produce a written quotation for an identical job, including genuine Ford-supplied parts, from a repairer who is subscribed to the Motor Industry Code of Practice, within a 5-mile radius of the Ford Dealer. In all cases, the participating Ford Dealer reserves the right to check and validate the qualifying quotation and to refuse any claims under these conditions which they reasonably believe do not meet the eligibility conditions.

Ford Motor Company Limited. Registered in England: No.235446, Registered Office: Eagle Way, Brentwood, Essex, CM13 3BW, England.

FORD SERVICE BOOKING

Booking Information





Booking Information